Support & Documentation
Find answers, explore features, and get the most out of your IR Suite experience.
Everything you need to know about the product and billing.
IR Suite is a comprehensive, cloud-based platform designed to make investor relations (IR) easier, faster, and more efficient for publicly listed companies. It brings all IR activities—such as communication, reporting, analytics, and compliance—into a single, user-friendly system.
IR Suite is built for small and midsize companies—whether you're already publicly listed or planning to go public—who want modern, professional investor relations without the cost and complexity of legacy systems. Many smaller companies find themselves at a disadvantage, relying on scattered spreadsheets, emails, or generic software that doesn't meet evolving IR standards or regulatory demands. IR Suite was created to change that.
IR Suite solves this by giving even lean IR teams the tools to run best-in-class investor relations. Its powerful collaboration, compliance features, and multilingual support ensure you can deliver a polished IR experience, no matter your team size or structure.
IR Suite is for anyone involved in investor relations—IR officers, CFOs, CEOs, and team members from finance, legal, marketing, or communications. The more departments using IR Suite, the greater the benefits, as it breaks down silos and brings everyone onto one secure platform. This improves coordination, reduces duplicate work, and ensures consistent messaging. With tools like the Equity Storyboard, Content Studio, and integrated CRM, teams can collaborate in real time and keep investor communications organized and aligned with company strategy.
To get started, click the "Sign Up" button on our website and follow these steps:
After you've submitted your company profile, the approval usually takes just a few hours. Sometimes, if your company details are more complex or require extra checks, it may take a little longer. Either way, we do our best to get you started as fast as possible so you can hit the ground running.
Yes. IR Suite is built in Switzerland and is available to companies and teams worldwide. Its built-in translation tools allow you to create and send press releases or reports in multiple languages, making collaboration and compliance easier for international teams.
IR Suite centralizes all your investor conversations. You get integrated WhatsApp and website live chat, so investors can reach you on the channel they prefer. When more people in your organization are active on the platform, it's easier for your company to respond quickly, share knowledge, and deliver a unified message.
No free trials, but you can book a personalized demo to see how IR Suite works for your company.
Absolutely! IR Suite was built for teamwork. With Content Studio, any authorized team member—whether they're in IR, marketing, finance, or legal—can collaborate in real time on documents, campaigns, and announcements. Feedback, approvals, and edits happen in one shared workspace, minimizing email back-and-forth and preventing version chaos. This speeds up workflows and improves document quality.
Yes. The admin controls are designed for flexibility. You can give different access levels to executives, staff, and consultants within minutes—encouraging broad adoption with no IT bottlenecks.
Every action in IR Suite is measurable. The Engagement Analytics module gives your team immediate feedback on what works: see who opens your releases, what content performs best, and how investors interact with your materials. Reports are exportable and customizable, supporting transparency across the company and making it easier for leadership to measure ROI.
Teams that track engagement consistently see improvement in message timing, targeting, and investor satisfaction.
Yes. In IR Suite's Investor CRM, you can segment your investor contacts by all sorts of categories—like type, interests, or activity. Once your groups are set up, you can send tailored email campaigns or updates to the exact audience you want to reach.
Yes, IR Suite is made to grow with you. You can upgrade or downgrade your plan whenever you need, and there's no extra fee for making changes. You can manage your plan directly online. If you want to prepay for things like social media campaigns, just set your budget and top up your account.
Cancel anytime with no hidden fees. Service remains active through your billing period, providing a smooth offboarding process if needed.
IR Suite offers both monthly and annual billing options. Payments are handled securely through Stripe and you can pay by credit card, bank transfer, or other gateways. You'll get an invoice with every payment, and you can see your payment history or manage your billing details right in your account dashboard.
Log in and go to your profile or account settings, where you can update your email address. If you have any trouble or if you're changing the main account email for your company, you might need a quick approval to keep your account secure. Just contact support if you need help.
Keeping your data secure is one of our top priorities. IR Suite uses Vanta, a leading security tool, to make sure all your information is safe and compliant with international standards. All your data is stored securely in Switzerland. For more details, you can visit the Trust Center on our website, where you'll find everything you need to know about how we protect your privacy and security. This gives all users—whether in legal, compliance, or finance—confidence that sensitive information is protected.
🚀 Curious how IR Suite can streamline your workflow, improve team collaboration, and drive measurable results?
👉 Book your personalized demo now or contact our team to get expert answers tailored to your unique needs!
📧 support@ir-suite.com
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